Terms of service
1. GENERAL
-This Agreement applies to all purchases of products by you from the Tiki Wine & Vineyards online website. A copy of our liquor license is available on our site.
-The use of this Website is restricted to persons aged 18 and over.
-Tiki Wine & Vineyards reserves the right in its sole discretion to change, alter or modify these Terms at any time and will update you of this by updating the "last updated" notice at the end of these Terms.
-By continuing to access the Website, including making a purchase from the Website, you agree to be bound by the Terms as amended from time to time. You should check from time to time to see if these Terms have changed or not.2. DEFINITIONS
2.1 In these Terms, unless the context otherwise requires:
“You” or “your” means the purchaser.
“Us”, “we” or “our” means Tiki Wine & Vineyards and all its trading divisions including Maui Wines and Tiki Wines.
“Information” means all the information supplied by you to us via the Website or otherwise and includes, for example, your name and contact details.
“GST” means goods and services tax.
“Products” means all products available for purchase on our website.
“Terms” means these online terms and includes any other terms incorporated by reference.
“Website(s)” means this website
3. PURCHASE AND DELIVERY
3.1 Alcohol purchases must be purchased and signed for on delivery by someone over the age of 18. Delivery personnel will insist on age verification if, in their opinion, you look 18 years of age or younger.
3.2 We are unable to leave alcohol unattended at an address. If there is no one over 18 available, we will be unable to complete delivery.
3.3 By purchasing from this Website, you warrant and understand that it is your responsibility to show (or to procure that the person or persons receiving the goods (the “Recipient”) to show) current identification on request. The identification must include your, or the Recipients:
- full name;
- date of birth;
- photo;
- signature;
3.4 If the goods cannot be delivered for any reason, such as you or the Recipient failing or refusing to accept the goods, or you or the Recipient failing to produce adequate identification, the goods will be returned to the depot of the delivery company and held for you to collect for a specified period from first attempted delivery. You must produce adequate identification in order to collect the goods.
3.5 If the delivery person has reasonable grounds to believe that alcohol is not being purchased by a person aged over 18 for supply to minors, they may refuse to complete delivery.
3.6 We are unable to deliver alcohol on Good Friday, Christmas Day, or before 1 pm on Anzac Day, or on any other day where alcohol delivery is prohibited by law.
3.7 We will dispatch orders within four business days after the day you have received confirmation of your order from us.
3.7.1 In the event that we fail to deliver any products, you may elect to cancel your order in respect of those products, unless you have agreed to delivery at a later date.
3.7.2 Our liability in respect of any failure or delay in delivering your order shall be limited to the amount paid in respect of that order.
3.8 Product prices quoted do not include transit costs.
3.9 Transit costs may vary for some deliveries (for example, oversize orders or rural delivery). These charges will be notified to you at the time you place your order and be added to the price. Purchases made on our website will be delivered only within New Zealand.
3.10 Please contact our Tiki Wine & Vineyards team on 03 326 5551 within 30 days of receipt of your products to discuss any issues with your order.
3.11 We are deemed to have fulfilled our obligations upon first attempted delivery of the goods I.e. we are not obliged to make a second or repeated attempts to deliver any goods you have ordered. See paragraph 3.4 above for what will happen if a delivery cannot be made for any reason.
4. PRICE & PAYMENT4.1 Prices quoted on our website are inclusive of GST. You must pay us the full price quoted on the website at the time the order is submitted. Prices are given in New Zealand dollars.
4.2. We reserve the right to vary our prices without prior notice. No adjustments are made if the price of a product decreases between the time the order is submitted and the time the product is delivered.
4.3 Offers available in stores and those available online may vary. All products are sold subject to their availability. Promotional items may be available in limited quantities.
4.4 In the event that there is a material misstatement of price on the Website in respect of the product you have ordered, we will contact you to ask if you wish to pay the price difference. If you decline, we reserve the right to cancel your order.
4.5 You must pay us in full at the time that you submit your order.
4.6 We will not consent to cancellation if we have processed documentation in fulfillment of your order.
4.7 Returns for credit will be given at our discretion. The cost of the return is your responsibility.
4.8 In the event that we consent to cancellation when you have returned products, we may, in our discretion, require you to pay a minimum handling charge of $4.00 exclusive of GST per case or part thereof or a maximum of 15% of the total value of your order.
4.9 We will send all invoices to the physical or digital address that you have nominated as your preferred method of contact. It is your responsibility to ensure that you keep up us informed of any changes to your contact details.
4.10 We may restrict your ability to purchase products via the website by imposing a credit limit on your account.
5. WARRANTIES
5.1 To the maximum extent permitted by law, this Website is provided to you on an "as is" basis, and Tiki Wine & Vineyards gives no warranties of any kind, whether express, implied, statutory or otherwise (including the implied warranties of merchantability and fitness for a particular purpose) including but not limited to: delivery; or any warranties or representations that material on this Website will be complete, accurate, reliable, timely, non-infringing to third parties; that access to this Website will be uninterrupted or error-free; that this Website will be secure; that any advice or opinion obtained from Tiki Wine & Vineyards through this Website is accurate or to be relied upon, and any representations or warranties thereto are expressly disclaimed.
5.2 It is a condition of sale that the Consumer Guarantees Act 1993 will not apply to any goods or services acquired for business purposes.
6. CONSENT TO RECEIPT OF ELECTRONIC MESSAGES
You agree by registering on this website that you expressly consent to your inclusion in our direct marketing database and accept that you may, as a result, receive regular electronic communications and promotional communications from us. You have the right to direct us, at any time, to stop sending online communications and promotional offers to you.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 The trademarks, logos, characters and service marks displayed on this Website belong to Tiki Wine & Vineyards or its affiliates. Nothing contained on this Website should be construed as granting any license or right to use any trademark displayed on this Website. Your use/misuse of these trademarks or of any other content on this Website, except as provided for in these Terms, is strictly prohibited.
7.2 Tiki Wine & Vineyards and its affiliates reserve all their rights to enforce their intellectual property rights to the fullest extent of the law.
8. GENERAL TERMS8.1 No waiver: No delay, neglect or forbearance in taking enforcement action in relation to any provision of these terms will be a waiver, or in any way prejudice any right, of that party.
8.2 Severability: If any part of these terms is deemed to be invalid, illegal or unenforceable, the remainder of the terms will remain in full force and effect.
8.3 Jurisdiction: This agreement is governed by New Zealand law and the parties submit to the exclusive jurisdiction of the courts of New Zealand.
8.4 Assignment: You may not assign any rights under this agreement except with our prior written consent. We may assign our rights under this agreement without seeking your prior consent.
8.5 Force Majeure: Tiki Wine & Vineyards shall not be liable in respect of any breach of these Terms, where such breach or alleged breach arises out of circumstances beyond its control, including but not limited to acts of God; natural disasters; sabotage; accident; riot; shortage of supplies, equipment, materials; strikes and lockouts; civil commotion; computer hacking; or malicious damage.
8.6: Prior Agreements: These terms replace all previous agreements between you and us.
8.7: Conflict of terms: In the event, these Terms conflict with the terms of any invoice issued to you, the terms of the invoice shall prevail.
8.7: Notices: Any notices shall be posted on this Website from time to time. It is your responsibility to check. These Terms were last updated on 14th April 2020.